FAQs

What if I’m not seeing what I’m looking for or have a suggestion for logowear items?

Please reach out to MCCU marketing to make recommendations or suggestions for items you’d like to see included in the store.

 

What if the item I purchased is out of stock?

If your selection is out of stock or discontinued, eLead will cancel the order and will refund you. eLead will reach out via email to alert you about which item(s) are not available. eLead will also refund any related tax and shipping.

 

How long will my order take? 

Typically, orders take 2-3 weeks to be produced and delivered.

If you’re in need of a rush option, please use Contact Us to connect with eLead to confirm the timeline and any additional costs.

 

How do I use my gift code?

Gift codes can be applied at the final payment page of an order by entering the gift code and clicking “apply.” The gift code amount can cover product, shipping, or tax. Your gift code won’t expire, and any remaining balance can be used for a future purchase. If your code doesn’t cover the full cost of your order, you’ll need to enter credit card information to pay for the remaining amount due. You can apply multiple codes to an order.